> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://authorea.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to merge two duplicate accounts

It's possible that you end up with two accounts. This happens, for example, if you already have an account and someone adds you to a new document with another email of yours. In that case, you can merge two accounts, following these steps:

1. Log in with your **primary account** (i.e. the account you would like to keep)
2. Go to **User Settings** from the top right of the screen, then select **Account Settings**
3. Find the **Merge Accounts** tab
4. Enter your **secondary account**'s email address (i.e. the account that will be emptied)
5. Follow the prompts in the email you will receive


![](https://storage.crisp.chat/users/helpdesk/website/956ad655c6bd5000/screenshot-2023-03-06-at-21146_2i9jbo.png)